Privacy Policy

Personal data

Any personal data that you send through contact forms or by any other means will never be sold to a third party. This data can only be passed on if this is necessary for the execution of the agreement with you or to comply with a legal obligation. We retain your personal data for the purpose of responding to inquiries, and providing you with our services.

Below you find an overview of the personal data that can be stored:

  • First and last name
  • Address data
  • Company name
  • Phone number
  • Email address
  • Billing information
  • Other personal data that you actively provide by submitting the contact form, downloading resources, signing up for training events, by telephone or in a video call.

Legal Basis

Our processing of personal data is based on your consent, and only includes data needed to provide you with our service.

Cookies

This website uses technical, functional and analytical cookies to ensure the website works correctly and improve your experience. Cookies are small text files stored on your device. By using our website, you consent to the use of these cookies as described above. You can manage your cookie preferences by adjusting your internet browser settings. In addition, you can also delete all information previously saved via your browser settings.

Here’s how we use them:

  • Strictly Necessary Cookies: These cookies should be enabled at all times to provide you with a functional website experience. This includes save your preferences for cookie settings, saving your preference for the popup shown on this website, and saving your settings for the Woocommerce shopping cart if you sign up for a training.
  • 3rd Party Cookies:
    • We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how visitors use our website. The information generated by these cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. You can opt out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on. For more information on how Google Analytics collects and processes data, please refer to Google’s Privacy Policy.
    • Our website utilizes Google’s reCAPTCHA service to protect against automated bot traffic and enhance the security of certain online forms. reCAPTCHA involves the collection of certain information, such as IP addresses and user interaction data, to distinguish between human users and automated bots. This data is processed by Google, and their privacy policy, available at Google Privacy & Terms, governs the use of this information. By using our website and engaging with forms protected by reCAPTCHA, you acknowledge and agree to the processing of your data by Google in accordance with their privacy policy.

You have the option to disable non-essential cookies through your browser settings, but this may affect your ability to access certain features of this website.

User rights

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data and you have the right to data portability.

To exercise these rights or ask any questions about this privacy statement, please contact us at hello@coachachilles.com.

Updates to the privacy policy

This privacy statement may be updated periodically. The latest version was last updated on February 11, 2024.